VicRoads Road Services deliver quality maintenance

Based in 23 centres around Victoria, Road Services staff cater to diverse geographical needs to ensure the road network is safe for local communities.

Our Services

We provide:

  • 24/7 on-call support
  • traffic management
  • accident and emergency services

Routine, periodic and provisional maintenance

  • routine pavement works
  • pothole patching
  • crack sealing
  • roadside management
  • vegetation maintenance
  • drainage maintenance and improvements
  • slip repairs, wire rope and guard rail installation and repairs
  • rest area maintenance and cleaning
  • debris removal
  • road inspections.
    Construction services

    • pavement repairs (including digoutspavement reconstruction)
    • pavement sealing
    • public transport works
    • road safety improvement works
    • technical and design construction advice.

    Bridge work services

    • bridge inspections
    • treatments
    • emergency bridging
    • bridge maintenance

    Contact your local Road Services Operations Manager to discuss works requirements:

    • Metro North West (Deer Park)
    • Metro South East (Dandenong,Kew and Lilydale)
    • South Western (Geelong, Derrinallum, Hamilton and Warrnambool)
    • Western (Horsham, Ballarat, Ouyen and Red Cliffs)
    • Eastern (Morwell, Sale, and Bairnsdale)
    • Northern (Bendigo, Kyneton and Swan Hill)

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vehicles registration Condition

Conditional registration is for vehicles that don’t comply with the construction and equipment requirements of the Australian Design Rules (ADR’s) (external website) and vehicle standards; and need limited access to the road network to perform specific functions. If a vehicle that complies with the construction and equipment requirements of the ADR’s, conditional registration is not offered. Examples of vehicles requiring conditional registration include:

        • agricultural vehicles
        • construction vehicles
        • purpose built vehicles
        • oversnow vehicles
        • left-hand drive vehicles
        • Special Work Vehicles Type 1 & 2.

Conditions

If suitable operating conditions cannot be imposed on a vehicle to overcome or moderate performance deficiencies when travelling on the road network, then the vehicle will not be registered.

VicRoads has the discretion to impose any reasonable condition, consistent with ensuring safety of all road users. Conditions will be tailored to suit the particular vehicle and its use and may include:

        • requiring additional or alternative equipment
        • reducing exposure (e.g. restricting speeds, hours of use, and operating range)
        • requiring additional operative personnel or escort vehicles
        • specifying additional protective gear for occupants
        • fitting warning signs
        • restrictions on towing vehicle masses.

conditions for vehicles not ADR and vehicle standards compliant

          In addition to a standard registration certificate, label, and set of number plates; operators of conditionally registered vehicles are issued with a Certificate of Approved Operations. This outlines the conditions imposed on the vehicle when driven on a road or road related area. The

 

        are listed in the table below.
        The Certificate of Approved Operations must be carried in the vehicle at all times for enforcement purposes.

Special Work Vehicles Type 1 & 2

          Special Work Vehicles are specialised motor vehicles, primarily constructed and used for off-road transportation that:

 

    • are a light motor vehicle not constructed as a tractor; and
    • are primarily constructed for and used for off-road transportation; and
    • are undertaking agricultural, maintenance or service tasks; and
    • do not comply with the Australian Design Rules ( ADR).

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A roadworthy inspection

The inspection is a check of the vehicle to ensure that key components have not worn or deteriorated and that the vehicle is safe for normal road use.

A roadworthy inspection mainly covers the major safety related items, including:

  • wheels and tyres
  • steering, suspension and braking systems
  • seats and seat belts
  • lamps and reflectors
  • windscreen, and windows including front windscreen wipers and washers
  • the structure of the vehicle itself
  • other safety related items on the body, chassis or engine.

The roadworthiness test is not a check of the mechanical reliability or general condition of the vehicle. If you require a comprehensive check on the overall condition and reliability of the vehicle then you should arrange for a separate independent report such as those offered by the RACV, many Licensed Motor Car Traders (LMCTs) and other workshops.

The certificate does not mean:

  • that the vehicle is in top condition without any wear or deterioration
  • non-safety related accessories such as the air conditioner, rear window demister, electric windows and rear-window wipers are working
  • that the items checked during the roadworthy inspection will continue to function after the inspection eg. a brake light can stop functioning at any time after the inspection. www.darshandrivingschool.com.au

Driving instructors in VicRoads

Driving instructors, acting as an agent on behalf of their client, are regarded as a third party. All the requirements of a third party apply. Special arrangements apply to accredited training and test providers as Confidentiality Agreements are in place.

Test booking information
Licence test appointment information is not regarded as personal or commercially sensitive so may be released to a driver instructor or an agent acting on behalf of an applicant. This also permits driver instructors or agents to make test bookings on behalf of another person.

Test information will only be disclosed if the driving instructor or agent can provide the applicant’s:

  • full name and address; and
  • date of birth; and
  • licence / permit number (where applicable)
  • test appointment number (optional)

Test information that may be released:

  • test appointment number (if requested)
  • date and time of test
  • office location

Online access
Approved driving instructors may have access to VicRoads online test booking system to create, transfer and cancel appointments. Each instructor must enter into a user agreement at their local VicRoads office.
Governments, Agencies, Councils & Shires
Local, State and Federal Government Departments and Agencies including the Victorian Taxi & Tow Truck Directorate may request information from VicRoads records, in accordance with Section 92 of the Road Safety Act 1986 where:

  • the department or agency has a current active Confidentiality Agreement with VicRoads; and
  • the person requesting the confidential information is recorded as a ‘Nominated User’ in the Authorised Organisation Agreement; and
  • appropriate supporting documentation accompanying the request is supplied.

All requests for information under these arrangements need to be forwarded to and responded to by VicRoads Driver and Vehicle Services Department.

Release of information under other circumstances
Without a Confidentiality Agreement in place will be treated as a Third Party.
May be provided with information if the release of the confidential information is required, or authorised, by law.

These requests may be dealt with by any member of VicRoads in the Registration and Licensing area who has access rights to registration and licensing information.

Telephone or email
Information will be not be disclosed as express written consent from the person to which the record relates cannot be confirmed.

VicRoads Information Services Department, may by prior arrangement where positive identification of the enquirer is possible, provide information in response to phone or email requests.

Online
A number of approved government departments or agencies have online access to VicRoads records in accordance with the terms of the current, active Confidentiality Agreement.

Fax or counter service
Information may be disclosed in accordance with the requirements relating to a third party.
VicRoads Information Services Department, may by arrangements under Confidentiality Agreement, provide information in response to approved requests.

International driving permits in Victoria

International Driving Permits (IDP’s) are recommended when you intend driving overseas.

In Australia, the Government appointed the Australian Automobile Association (AAA) as the only authority to issue permits. In Victoria, the RACV, as a constituent member of the AAA, is authorised to issue IDP’s through its RACV shops (external website).

An IDP is a widely recognised document and is useful for photo identification purposes. You may also need one to rent a car overseas.

Using an International Driving Permit in Victoria
An international driving permit represents a translation of an overseas driver licence. It has no validity on its own and must accompany a current overseas driver licence issued from your home licensing authority overseas.

An international driving permit is only valid if it:

  • complies with the UN convention for International Driving Permits, and
  • is issued by the country the overseas driver licence is issued in; and
  • is accompanied by a current overseas driver licence from the same country the permit was issued in.

Driving test in Vicroads

Pre-drive check
You must be able to start the engine, know where the controls listed below are and know how to use them. If any of these controls don’t work properly your test cannot continue.

  • Indicators
  • Wiper/washer controls
  • Horn
  • Headlights (high and low beam)
  • Hazard lights
  • Demister
  • Handbrake
  • Brake light

During the test you must keep your vehicle’s headlights on low beam, turn off any speed warning devices and turn off the cruise control.

First part – basic driving ability
The first part is designed to assess your safety as a driver in less challenging conditions. You will spend about ten minutes driving then stop the car while the licence test officer calculates your score. If you do anything unsafe, the drive test will be terminated and you will fail. Read more about how your driving is assessed.

The testing officer will give you simple, clear instructions during the test (eg. at the next street, turn right). You must follow their instructions and show that you can drive safely and efficiently. If you’re unsure of an instruction, ask for it to be repeated.

The first part may include:

  • starting and stopping the car
  • left and right at intersections
  • changing lanes
  • reverse parking
  • doing a three point-turn.

Talk to your driving instructor or supervising driver if you’re unsure about how to do these.

Second part – driving on busier roads
If you pass the first part you will progress to the second part. The second part is conducted in busier traffic. It is designed to assess your ability to safely execute normal, day-to-day driving tasks.  It will take about 20 minutes to complete.

The testing officer will give you simple, clear instructions during the test (eg. at the next street, turn right). You must follow their instructions and show that you can drive safely and efficiently. If you’re unsure of an instruction, ask for it to be repeated.

Part two may include:

  • Driving in busy traffic
  • Changing lanes
  • Merging with other traffic
  • Driving on straight and curved roads.

If you do anything unsafe, the drive test will be stopped and you will fail. Read more about how your driving is assessed.

Feedback about your results
The licence testing officer will give you feedback whether you pass or fail. You will be told if there are areas of your driving that need improvement.

If you fail, this feedback could help you in your next attempt. If you didn’t do well on one or two aspects of the test, you will know which areas to focus on and practice before your next attempt.  If you pass, this feedback will help you to become a safer driver.

Causes of failing could include:

Feedback like this suggests that you need more practice. People develop safe driving skills at different rates. Some learners need more practice than others before they are ready for the test.

How does SmartRoads work

What is SmartRoads?
SmartRoads is an approach that manages competing interests for limited road space by giving priority use of the road to different transport modes at particular times of the day.

All road users will continue to have access to all roads. However, certain routes will be managed to work better for cars while others will be managed for public transport, cyclists and pedestrians.

SmartRoads ensures that decisions about the operation of the road network support land use and transport planning and better consider the effects on the surrounding community, Victoria’s key activity centres and the environment.

SmartRoads uses a set of guiding principles to establish the priority use of roads by transport mode, time, and place of activity. These priority movements are then assigned to arterial roads across the network forming SmartRoads Network Operating Plan.

Under SmartRoads:

  • Pedestrians will be encouraged by facilitating good pedestrian access into and within activity centres in periods of high demand.
  • Trams and buses are given priority on key public transport routes that link activity centres during morning and afternoon peak periods.
  • Cars will be encouraged to use alternative routes around activity centres to reduce the level of ‘through’ traffic.
  • Bicycles will be encouraged through further developing the bicycle network.
  • While trucks will have full access to the arterial road network, they will be given priority on important transport routes that link freight hubs and at times that reduce conflict with other transport modes.