If the renewal notice indicates that you need a new image made and all the details on the renewal notice are correct, you need to take the notice to a Licence Photo Point* or a VicRoads Customer Service Centre and:
- provide your existing licence as evidence of identity. If your licence is unavailable, you must provide other documentation to prove your identity (see below)
- pay the licence fee
- have a new digitalised image made.
* If you renew at a Licence Photo Point, a new image will be made, even if VicRoads holds a recent digitalised image on its database.
You can pay by cash, cheque, EFTPOS or credit card (Visa or Mastercard). However, if you are renewing your driving licence at an agency, please check with them ahead of time to see what payment methods they accept.
If you have a new digitalised image made at a VicRoads Customer Service Centre or at a photo point, you will receive your new licence in about a week.
By Bpay, telephone or mail
If the VicRoads held digitalised image of you is a recent image (the renewal notice will indicate this) and if all the details on your renewal notice are correct, you can renew your licence by Bpay, telephone or mail and you will receive your new licence within five to seven working days.
Call your banking provider and follow the prompts.
Call VicRoads on 1300 554 853 and follow the prompts. This service is available 24 hours a day 7 days a week.
Drivers under 75 years of age
A 10 year licence renewal is automatically issued. However, you can request a 3 year renewal to be issued by calling VicRoads on 13 11 71 or visiting a VicRoads Customer Service Centre.
Drivers 75 years of age or older
If you are 75 years of age or older, VicRoads at its discretion, will only grant a licence for a maximum of three years. At the end of each three year period, the licence will be renewed for a further three years.
Refer to the Driver Licence and Learner Permit fees page for information on the following fees:
- 10 year licence
- 3 year licence.
There are no fee concessions available for driver licence fees. However, you may be eligible for a discount under the Driver Reward Scheme